PRIVACY POLICY

Last Updated: December 18, 2025

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Enigma Solution Services (operating as "Spy Nation") ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.spynation.ca] or use our mobile application (the "Service").

We comply with the federal Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25, and applicable provincial privacy laws. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

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1. INFORMATION WE COLLECT

We collect information that identifies you personally ("Personal Information") only when you voluntarily provide it to us.

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A. Information You Provide

Contact Information: When you sign up for our newsletter, mission updates, or beta access, we collect your Name and Email Address.

Communications: If you contact us via email, we collect the content of your message and your contact details to respond to you.

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B. Information Collected Automatically When you visit our website, we may automatically collect certain technical data (via cookies or similar technologies), such as your IP address, browser type, and operating system. This data is used for analytics to improve our Service and does not identify you personally.

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2. HOW WE USE YOUR INFORMATION

We use your Personal Information for the following purposes:

• To Communicate: To send you mission briefings, newsletters, app updates, and beta testing invitations (only with your explicit consent).

• To Operate: To manage your subscription and grant access to specific features of the Spy Nation app.

• To Improve: To analyze user trends and improve the functionality of our website and app.

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3. CONSENT

How do we get your consent?

 

When you provide us with personal information to sign up for our newsletter or join a beta test, you are explicitly consenting to our collecting it and using it for that specific reason only. We use a Double Opt-In process to verify your consent.

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How do I withdraw my consent?

 

1. You may withdraw your consent at any time.

2. Email Marketing: Click the "Unsubscribe" link at the bottom of any email we send.

3. General Data: Contact our Privacy Officer at enigmasolutionservices@gmail.com to request the deletion of your data.

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4. DISCLOSURE OF INFORMATION

We do not sell, trade, or rent your Personal Information to third parties. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and comply with Canadian privacy standards.

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Our key service providers include:

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• Wix.com: Website hosting and form management.

• Email marketing automation.

• We may also disclose your information if required by law or to protect our rights, property, or safety.

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5. DATA STORAGE AND SECURITY

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Your data is stored on secure servers provided by our third-party vendors (Wix).  While we implement security measures, please be aware that no method of transmission over the Internet is 100% secure.

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6. INTERNATIONAL TRANSFERS

Your information may be processed and stored in countries outside of Canada (such as the United States) by our third-party service providers. While in another jurisdiction, your information may be subject to the laws of that country.

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7. YOUR RIGHTS

Under Canadian privacy laws, you have the right to:

1. Access: Request a copy of the personal information we hold about you.

2. Correction: Request correction of any inaccurate or incomplete data.

3. Deletion: Request the erasure of your personal information (Right to be Forgotten).

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To exercise these rights, please contact our Privacy Officer.

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8. PRIVACY OFFICER

In compliance with Quebec Law 25 and PIPEDA, we have appointed a Privacy Officer responsible for ensuring compliance with this policy.

Privacy Officer: Alvin Mailvaganam Company: Enigma Solution Services Email: enigmasolutionservices@gmail.com Mailing Address: 68-1554 Carling Ave, Ottawa, ON, K1Z 7M4

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9. CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you via email or a prominent notice on our site.